Quantros IT Consulting

Solution Spotlight: Application Development

The Customer: A leading developer of information management solutions for the healthcare industry.

The Challenge: Maximize the efficiency of the client’s in-house support resources in the areas of application setup and configuration; user administration; tracking; data management; notification and system monitoring. Shift the burden of basic change requests away from skilled QA and engineering personnel.

The Quantros IT Consulting Solution: Develop a custom application to streamline and simplify a menu of support functions for non-technical support staff and end users:

• Developed several database driven Navigation Menus, Trees and Action Pages and made them available based on user privileges.
• Created a User Interface using JSP, JavaScript and XML.
• Developed a User Access Module using Java, JavaScript and JSP and OracleDB allowing users to perform basic functions such as add/edit information, activate/deactivate users and assign privileges.
• Developed a “My Profile” module using Java, JavaScript, JSP and OracleDB enabling users to view and modify their profiles.
• Created a “Client Profile Manager” module to maintain client information in a searchable database; users can add or modify client profiles as well.

Technology Used:

• Development tools: Eclipse and TOAD, Microsoft Script Debugger.
• Front End: JavaScript, JSP, XML.
• Backend Server side: Java 1.4.2, servlets, SQL.
• Backend Database: Oracle Database Server 10g.
• Application Server: Weblogic 8.
• Operating Systems: Linux, Windows XP.

Key Results: This application has successfully shifted 40% of user change requests to non-technical support staff or the end users themselves. As a result, the client’s skilled technical resources can focus on higher-value development projects.

“From start to finish, working with the Quantros IT Consulting Group was fantastic. They took little time to understand our various needs, and kept us apprised of their progress throughout the development process. They have delivered value that has exceeded our expectations.”

      - Director of Operations