Just because hospital patients in Florida receive some of the best care in the nation doesn’t mean they’re necessarily happy with that care. The Sunshine State was the only one to rank in both the top 10 in terms of quality of care (No. 8) and the bottom 10 with regard to patient satisfaction (No. 49) according to a pair of nationwide studies conducted by Comparion Medical Analytics, Inc.
Several other states, however, experienced similar results, leading the study’s authors to conclude that in general, quality of care is not a good indicator of patient satisfaction. Ohio, for instance, ranked No. 1 in overall quality, but only 34th in satisfaction.